At our website, we prioritize your privacy and ensure that your personal data is handled with care. This Privacy Policy explains how we manage the collection, storage, access, and processing of your personal information in alignment with various international privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Our privacy policy is comprehensive and applies to all interactions with our website, applications, services, and products. It’s important to note that this policy does not cover the personal data you share with third-party platforms, applications, products, or services that may be linked to or from our platform, each of which has its own privacy policy.
When you engage with us through various means – using our applications and services as an authorized user, visiting our websites associated with this Privacy Statement, receiving communications like newsletters, emails, calls, or texts/SMS from us – we collect a range of personal data. This includes:
- Account Information such as your username and password
- Payment Information necessary for processing transactions
- Financial Information related to your account and billing details
- Purchase Information documenting the products or services you’ve acquired
- Mobile Device Identifiers that help us understand how you interact with our applications
- Location Data, where relevant, to enhance service delivery
- Feedback provided directly by you for quality and improvement purposes
- Social Media Information if you interact with us on these platforms
- Product Information to ensure we can support and maintain the products you’ve purchased
We gather this data through various channels such as user input during registration or purchases, interactions with our customer service team, and automated technologies like cookies and tracking tools. We also receive information from third parties, each subject to their respective privacy policies.
Our website employs cookies to improve your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. You have the option to control non-essential cookies through our dedicated Cookie Manager.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to delete or anonymize it in a secure manner.
To safeguard your personal information, we implement organizational and technical measures that include encrypted communication channels and partnerships with secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect personal data from, individuals under 18 years of age without parental consent or as permitted by applicable law.
You have rights concerning your personal data, which may include the right to access, rectify, erase, restrict processing, transfer your data, object to certain types of processing, and non-discrimination. These rights are subject to the laws of your jurisdiction, and you can exercise these rights by reaching out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website for your review.
Should you have any inquiries, wish to unsubscribe from our communications, or need to address a data-related matter, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.